The size chart at SalwarOnline denotes body sizes. It does not represent the size of the outfit. So if you see an outfit that lists a size of 'L', this means that it will fit the body measurements that are listed under 'L' in the size chart. It does not mean that the dress itself has dimensions of 'L'. A size Small will fall between a S & L. As a standard, our dresses are made with 1.5 -2 inches ease allowance per body size (this is what allows you to have breathing space even in the most well shaped and fitted outfit), this means that e.g. if you are a 36-26-36, your dress will measure e.g. 38-28-38. Also, each dress at SalwarOnline has at least 2 inches of seam allowance, which is extra fabric on the inside of the seams, for any alterations that you may desire to meet weight or physique change. Some people prefer to wear looser garments, please note that it does not work well with all styles, you can wear a looser kurta but a larger kameez clearly shows that it was not meant for you thus marring the image of your ensemble and your personal style. If you order a size larger than yours, we cannot guarantee that it will portray the impact as created by our design team when worn.

At SalwarOnline there are different styles and tailored cuts in the featured ensembles. For those of you who are not familiar with the traditional South Asian inspired styles here are some guidelines. A kurta, kameez and a transitions tailored cut will be different from each other. Thus the fitting and the dimensions of each style will also be different. This means that a kurta in size XL will have different measurements from a kameez or a transitions ensemble in a size XL. Generally speaking a kurta has more roominess due to the extra side panels though it is well shaped, a kameez follows the female form in an hour glass style and a transition tailored cut is made on a body form thus it is made precisely to mould to the figure size. For more details and descriptions on these different styles please refer to our glossary. Fabrics also play a vital role in the dimensions of an ensemble, if the fabric has a stretch quality it may be made with lesser ease to conform to the body curves in lieu of the design. Sized cotton is given more ease in stitching to best portray its crisp look. Silks and organza's has stitched with generous ease to avoid any seamstress and are mostly stitched with a lining to add longevity to the ensemble. We do not offer any alteration services so if you feel that a certain cut or style does not work for you, please consult with a local seamstress with experience in working with embellished ensembles for any changes. We cannot guarantee the final impact of our creations after you may have it altered to your taste.

At SalwarOnline we understand that we all come in different shapes and sizes. One size does not fit all and certainly there is a huge presence of females with delicate structures that require special tailored cuts. We offer petite sizes through our custom order services and we keep in mind the following along with other detailed measurements: 1. Shoulder size 2. Sleeve Length 3. Appropriate waist curve placement 3. Inseam and rise measurement for salwars, trousers and churidars. Please mention your specific height or structure requirements when purchasing a ready to wear outfit.

Custom Orders are offered at SalwarOnline to meet size requirements requested by you. We know that we all have different sizing needs and thus offer this service to customize a design that you like at SalwarOnline to meet your requirements. Custom Orders take 8-10 weeks to come through. For custom orders you will be provided a measurement form to document your sizing needs, you will get personalized service with the customer service dept via phone & email to address any special requirements and you will get a SalwarOnline exclusive, made to your body size provided by you. Custom Orders are not refundable or returnable since they are made exclusively on your request, no exceptions.. Please note, that we only take custom orders for SalwarOnline designs. Respecting and carefully following international fashion copy rights we do not cater to designs by other designers, boutiques, magazines or websites.

We accept payments for your SalwarOnline.com purchases in personal check, and the CREDIT CARDS. We require complete payment at the time of sale and cannot accept any bargains or offer discounts unless pre-authorized by SalwarOnline.com on the website or via newsletter, promotion code, advertisement or email.

www.salwaronline.com designs displayed at the site are available in select sizes only while supplies last. The prices displayed at the site can be changed at any time without any notice or obligation.

Please feel free to contact customer service via email or phone with any questions or uncertainties about your size requirements to avoid any size confusions.

Currently SalwarOnline only accepts any returns of any ready to wear merchandise if the outfit is damaged on arrival to client or does not fit in accordance to the size required in writing via email by the client. Please note that you must provide us a written record of the reason for return or exchange within in 24 hours of receiving the outfit, no exceptions. You must obtain authorization from SalwarOnline.com via email before you send out the return or exchange, any returns without notification to SalwarOnline will not be accepted. Please understand these measures are to ensure that each outfit that is received by any client at SalwarOnline is of the quality that we guarantee.

SalwarOnline is not responsible for any damages incurred in the transit of shipping. Outfits that have been worn (for more than the try-on period), ironed, steamed or washed will not be accepted as returns or exchanges. Outfits that have any stains emit body odor or perfume scents; have any kind of iron marks or water stains will not be accepted for returns or exchanges.

Outfits must be returned with in 5 days for a refund by our company check, returns later than 5 days and within 30 days will be credited with merchandise credit, good towards purchases in our online store only.

To ensure the quality of our couture collection, a restocking fee of 15% will apply to any formal wear that may be returned.

Outfits that have been custom ordered cannot be returned or exchanged; there are no refunds for custom orders. Bridal outfits cannot be returned or exchanged both AS IS and custom ordered.

Please note that Custom orders are based on the measurements that you provide and SalwarOnline.com will not be responsible for any inaccuracies in the final product (your custom order) in lieu of the measurements provided.

We have made a conscious effort to display as accurately as possible the colors of SalwarOnline apparels that appear at the Site, we have provided detailed text descriptions to provide accuracy to the images. However, as the actual colors you see will depend on your monitor, VGA card, resolution of your computer, browser used. We cannot guarantee that your monitor's display of any color will be accurate.

Please note that SalwarOnline.com does not supply its creations to any boutique, website, store or catalog other than listed clearly on our website. Our designs are sold exclusively at our website www.salwaronline.com. Any website, or catalog, boutique or store claming to offer, currently offering or offering to replicate our exclusive designs through images downloaded from our web-site, scanned from our catalog, through mock samples, or copying or offering to copy from a SalwarOnline.com exclusive ensemble are in a full copyright infringement position. They will be prosecuted to the fullest extent of the law. Please take care and be savvy of sites offering to 'Remake' a design from any site or designer or boutique as no legitimate business can do that with out authorization of the owner of the intellectual property of the design.

We are dedicated to ensuring that the personal information you share with us remains secure and private. To demonstrate our commitment, we have developed the privacy policy outlined below. If you have any questions about this policy, or the content or practices of our Web site, we encourage you to contact us.

We only collect personal information when you purchase a product, place an order, request a service, ask for information or complete a survey. Depending on the service you use, the type and amount of personal information collected will vary is explained later in this policy. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission. However, we may disclose personally identifiable information if required to do so by law or upon any corporate reorganization. Although our site may contain links to other sites, SalwarOnline is not responsible for the privacy practices or the content of other Web sites.

When placing an order, you will be asked to provide your name, billing address, phone number, e-mail address, and your credit card number and its expiration date. We use this information only to process, confirm and ship your order. We may also request your birth date, your driver's license number and state of issuance to verify your identity and to complete your order

When you request information, submit comments or ask questions via e-mail, we may request your name and e-mail address. We use this information solely to respond to your inquiries, unless you specifically request to be added to our mailing list. If you request to be on our mailing list, you may receive communications via e-mail or postal mail about our products, services, specials and promotions that may be of interest to you. Also, from time to time, we may request information from you via e-mail or postal mail to help us learn more about your shopping preferences, improve our site design, and enhance your shopping experience. Also to enhance custom satisfaction we may ask you to complete a customer survey to learn more about your shopping preferences. SalwarOnline will not collect any personal information about you except when you specifically and knowingly provide such information.